Returns & Exchanges
At KTM Twins, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day return window for all unworn items in their original packaging. Whether the fit isn't quite right or you've changed your mind, our streamlined process ensures a quick and easy exchange or refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Securely place the unworn garments with original tags attached into their original shipping box or a similar protective mailer.
Label and Ship
Download and print your prepaid shipping label from the portal, attach it to the outside of your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing