Frequently Asked Questions
Everything you need to know about your KTM Twins shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy for apparel?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please note that sale items are eligible for store credit only.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our specifications for the best fit.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can request a change or cancellation within 1 hour of placement by contacting our support team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.